Canon 0931C009AA EOS 1D X Mark II Body Only
The Mark of Legends
Immense power. Phenomenal speed. A remarkable combination of innovation and refinement. The new EOS-1D X Mark II camera is nothing but legendary every step of the way. Building on a heritage of sophisticated innovation, the EOS-1D X Mark II is blazingly fast. Up to 14 fps* (up to 16 fps* in Live View mode) can be captured at a burst rate of up to 170 RAWs with a CFast™ card, and an improved 61-point AF system helps deliver clean, sharp images quickly, even in dim light. This remarkable speed means faster recording too: 4K video can be recorded at up to 60 fps with smooth AF and strikingly clear detail. Combined with superb low-light performance thanks to its powerful sensor and expandable ISO range, the EOS-1D X Mark II performs brilliantly, swiftly and stunningly no matter when or where the photographer is shooting. From the stadium, safari or studio to virtually everywhere in between, the EOS-1D X Mark II maintains and enhances all the hallmarks of what Canon has to offer, marking a new page in the legacy of the EOS series of cameras.
Fastest shooting EOS-1D, capable of up to 14 fps* full-resolution RAW or JPEG, and up to 16 fps* in Live View mode with new Dual DIGIC 6+ Image Processors.
Up to 14 fps* Full-resolution RAW or JPEG, Up to 16 fps* in Live View Mode
Delivering outstanding performance at speeds of up to 14 fps*, and up to 16 fps* in Live View, the EOS-1D X Mark II camera is loaded with technologies that help facilitate speedy operation at every step of image capture. The EOS-1D X Mark II features a new mirror mechanism designed for highly precise operation with reduced vibration even at incredibly fast speeds. The shutter unit is rated for 400,000 frames and captures at up to 16 fps*, while the CMOS sensor has high-speed signal reading that enables speedy image capture. A fast AF/AE system, Dual DIGIC 6+ Image Processors and high-speed recording with its new CFast™ card slot helps ensure that camera operations are performed quickly and precisely.
Dual DIGIC 6+ Image Processors
Key to the performance benchmarks achieved by the EOS-1D X Mark II camera, Dual DIGIC 6+ Image Processors not only convert the light that passes through the camera's sensor into high-quality photos and movies, but also enhance the camera's overall performance. Improvements include high-speed processing, up to 16-fps* operation for stills and 4K/60p movies, lens distortion and diffraction correction during operation with virtually no effect on the camera's speed, plus fast write times and much more.
* Continuous shooting speed may vary based on the aperture and lens being used and conditions of the subject.
Achieves a maximum burst rate of up to 170 RAWs in continuous shooting at up to 16 fps, and 4K movies using CFast™ cards in the new CFast 2.0™** slot.
The EOS-1D X Mark II camera can capture an incredible amount of images and movies with amazing speed. When recording to CFast 2.0™* cards through its new CFast™ card slot, the EOS-1D X Mark II can record up to 170 full-size RAW files, and JPEGs up to full card capacity at 16 fps. 4K/60p and Full HD/120p video can also be recorded with virtually no restriction, and with exFAT format support, movie files of larger than 4GB can be recorded without the need to merge files. Performance with CF cards through the camera's CF card slot is impressive as well: the EOS-1D X Mark II can capture up to 73 full-size RAW files and JPEGs up to full card capacity when recording to CF UDMA7 media.
As of February 2016, compatibility has been verified for the following CFast™ memory cards:
Proper operation cannot be guaranteed for all recording media. Long-term usage may reduce a CFast™ card's write speed. We recommend users regularly fully format and refresh their card using the "Full Format and Refresh Tool."
20.2 Megapixel Full-Frame CMOS Sensor
The EOS-1D X Mark II camera features a Canon-developed 20.2 Megapixel full-frame CMOS sensor that not only helps it record more pixels, but also includes gapless micro lenses for enhanced low-light performance. This results in noise reduction in dark portions of the image even at high ISO speeds, and increased sensitivity that contributes to the EOS-1D X Mark II's high-speed image capture rate, accelerating frame-to-frame performance as well as enabling 4K movies (60p/30p) and improved playback. The new sensor is also Canon's first full-frame sensor to include Dual Pixel CMOS AF for high-speed, precise AF during Live View still and movie recording.
ISO Range of 100-51200; Expansion to ISO 409600
The EOS-1D X Mark II camera delivers high standard and expanded ISOs, and a score of options to enhance shooting in varied and fast-changing lighting situations. With a standard range of ISO 100-51200, the EOS-1D X Mark II is incredibly sensitive, and thanks to a high signal-to-noise ratio as well as powerful noise reduction, the EOS-1D X Mark II can shoot at expanded sensitivities down to ISO 50 (L) and up to 102400 (H1), 204800 (H2) and even 409600 (H3)! Beyond the obvious advantages of its wide ISO range, the EOS-1D X Mark II has automatic ISO settings, found on the dedicated ISO menu. Minimum and maximum ISO settings can be specified, as can a user-defined range, plus full auto and manual.
Improved AF Performance
The EOS-1D X Mark II camera incorporates a number of significant improvements to help deliver highly precise, reliable AF and AF tracking, both faster and available in more situations. It features a new 61-point High Density Reticular AF II system with 41 cross-type points that expands the AF area approximately 8.6% in the top and bottom of the central AF area, and approximately 24% at the top and bottom of the peripheral frame. A wider subject tracking area improves the AF system so that challenging focus tracking in scenes with sudden changes of speed and subject position is easier than ever. The AF system's low-intensity limit has been improved to EV -3 and all 61 AF points are compatible down to f/8* for excellent low-light performance. The EOS-1D X Mark II's AF algorithm has also been improved: it's equipped with AI Servo AF III+, which remembers the AF path and helps refine precision. Whether choosing individual AF points manually, using the Large Zone AF area or any of the camera's automatic AF selection modes, the EOS-1D X Mark II is designed to exceed users' expectations for high-precision AF.
Improved Intelligent Viewfinder with Enhanced Visibility for AF Point Display
The EOS-1D X Mark II camera features a new Intelligent Viewfinder II for convenient composition and setting changes without taking an eye off the subject at hand. The camera's viewfinder can show significantly more information in the LCD display and presents AF points in red, increasing visibility in dark locations where AF is typically difficult and in situations where the ambient light makes the AF frame difficult to see. Features like the electronic level, a grid, flicker detection, white balance, metering mode, AF information and more can be glanced at easily without drawing attention away from the subject.
The EOS-1D X Mark II camera has an amazingly advanced 360,000-pixel RGB+IR metering sensor and processor that greatly contribute to the camera's impressive AF performance for both stills and video. Thanks to a high resolution and infrared sensitivity combined with a refined detection algorithm, this new sensor improves the color and shape recognition of the EOS-1D X Mark II's iSA (Intelligent Subject Analysis) system, increasing the camera's ability to recognize subjects for faster, more precise AF, metering and exposure compensation. This additional exposure and subject information also helps the EOS-1D X Mark II's iTR (Intelligent Tracking and Recognition) AF system maintain focus on a moving subject with a greater level of consistency.
The EOS-1D X Mark II is an incredibly capable camera for moviemaking. Thanks to its Dual DIGIC 6+ Image Processors and its advanced sensor, it can capture huge 4K (Motion JPEG) video at up to 60 fps, recording smoothly to CFast™ cards. It's the first EOS camera able to record Full HD video at 120 fps, easily displaying minute details imperceptible to the human eye and ideal for slow-motion video capture. With the camera's new touch panel display, AF points can be easily selected while the camera's rolling, and focus can be quickly confirmed with the EOS-1D X Mark II's 4K still frame grab feature*, wherein an 8.8-Megapixel still image can be selected for review and saved. Low-light performance is improved as well, with video recording at ISOs of up to 12800 in 4K and 25600 in Full HD. The EOS-1D X Mark II also features uncompressed HDMI output for Full HD videos, helping to facilitate video editing with minimal image degradation. Not to mention, it can also save videos as MP4s for easy playback on mobile devices.
With significant improvements in AF operation, the EOS-1D X Mark II camera can be an indispensible and remarkably portable moviemaking tool. Continuous AF, even during 4K recording, is made easy thanks to the EOS-1D X Mark II's Dual Pixel CMOS AF, which is compatible with all Canon EF lenses. Focus points can be selected automatically, or specified on the camera's new touch panel LCD screen. Critical focus throughout the frame can be easily confirmed by enlarging stills grabbed from video recordings. The EOS-1D X Mark II's Movie Servo AF is compatible with all frame rates and resolutions, and can be customized to set tracking sensitivity, AF speed and even Face Tracking priority. These advanced features help make the EOS-1D X Mark II a truly versatile and convenient camera for 4K and Full HD moviemaking.
The EOS-1D X Mark II camera's 3.2-inch touch panel TFT LCD monitor has approximately 1.62 million dots, anti-reflective construction and features Canon's Clear View LCD II technology for bright, sharp display in any number of shooting situations. Its new touchscreen function allows AF point switching and image magnification during Live View shooting and movie shooting, providing convenient operation. The LCD monitor can be ideal for reviewing settings and images, as well as for shooting in Live View mode. In Live View, grid lines can be displayed in 9 sections, 24 sections or 9 sections with diagonals, as well as the dual-axis electronic level, which helps ensure accurate level by displaying both roll and pitch in 1-degree increments. For image review, the EOS-1D X Mark II has a dedicated Magnify/Reduce button. While pressing the button, zooming in or out (up to 10x) is achieved simply by turning the Main Dial. Images can be protected or erased quickly, individually or in batches, and slideshows can be created with some or all images and can be sequenced by date, folders, movies, stills, protection or rating. A feature guide can be accessed for the selected menu, providing detailed reference information when needed.
EOS-1D X Mark II
EOS-1D X Mark II Camera Body
Battery Pack LP-E19
Battery Charger LC-E19
Interface Cable IFC-150U II
EOS Digital Solution Disk
Digital, AF/AE single-lens reflex camera
CF Card (Type I; compatible with UDMA 7 CF cards) and CFast™ Card (CFast 2.0™ supported)
Approx. 36 mm x 24mm (35 mm Full-frame)
Canon EF Lenses (excluding EF-S and EF-M lenses)
Canon EF Mount
High-sensitivity, high-resolution, large single-plate full-frame CMOS sensor
Approx. 20.2 megapixels
Approx. 21.5 megapixels
3:2 (Horizontal: Vertical)
Color Filter System
RGB primary color filters
Low Pass Filter
Fixed position in front of the image sensor
Dust Deletion Feature
(1) Self Cleaning Sensor Unit
Self-cleaning can be done automatically when the power is turned on/off. During manual cleaning ([Clean now]), the data for light spot correction is also obtained.(2) Dust Delete Data acquisition and appending
The coordinates of the dust adhering to the low-pass filter are detected by a test shot and appended to subsequent images. The dust coordinate data appended to the image is used by the EOS software to automatically erase the dust spots.(3) Manual cleaning
Design Rule for Camera File System 2.0 and EXIF 2.3
Still Image: JPEG, RAW (14 bit Canon Original), M-RAW, S-RAW, RAW+JPEG, M-RAW+JPEG, S-RAW+JPEG
Video: MOV (4K Movie: Motion JPEG, Full HD Movie: MPEG4 AVC/H.264*; Audio: Linear PCM), MP4 (Movie: MPEG4 AVC/H.264*; Audio: AAC)
* Variable (averaged) bit rate
Large: Approx. 20.0 Megapixels (5472 x 3648)M1: Approx. 12.7 Megapixels (4368 x 2912)M2: Approx. 8.9 Megapixels (3648 x 2432)Small: Approx. 5.0 Megapixels (2736 x 1824)RAW: Approx. 20.0 Megapixels (5472 x 3648)M-RAW: Approx. 11.2 Megapixels (4104 x 2736)S-RAW: Approx. 5.0 Megapixels (2736 x 1824)Exact file sizes depend on the subject, ISO speed, Picture Style, etc.
Standard Recorded to the selected card. Auto switch card When the current card becomes full, the camera switches to the other card automatically. Record separately The CF card and CFast™ card record the same image at a different image recording quality (L, M1, M2, S, RAW, M-RAW, S-RAW). Record to multiple Both the CF card and CFast™ card record the same image at the same image recording quality (Also applies to RAW+JPEG).
The following three types of file numbers can be set:Continuous numbering. The numbering of captured images continues even after you replace the card. Auto reset When you replace the card, the numbering will be reset to start from 0001. If the new card already contains images, the numbering will continue from the last recorded image in the card. Manual reset Resets the file number to 0001, and creates a new folder automatically.
RAW + JPEG Simultaneous Recording
One of three types of RAW images and one of four types of JPEG images can be recorded together.
sRGB, Adobe RGB
Auto, Standard, Portrait, Landscape, Fine Detail, Neutral, Faithful, Monochrome, User Defined 1-3*
* [Standard] is the default setting for [User Def. 1-3]
Auto (Ambience priority/White priority), Daylight, Shade, Cloudy*1, Tungsten Light, White Fluorescent Light, Flash, Custom (Custom WB) 1-5*2, Color Temperature, PC-1-5*3 (Personal WB)
*1 Also effective in twilight and sunset.
*2 [Select image on card], [Record and register WB] and [Edit WB name] can be used.
*3 Up to five white balance data settings set with EOS Utility.
Auto White Balance
Option between ambience priority and white priority settings
Color Temperature Compensation
Blue/amber bias: ±9 levels
Magenta/green bias: ±9 levels
*Corrected in reference to the current WB mode's color temperature.
Color Temperature Information Transmission
Approx. 100% vertically and horizontally
Approx. 0.76x (-1m-1 with 50mm lens at infinity) / 35.1° angle of view
Approx. 20mm (at -1m-1 from eyepiece lens center)
Dioptric Adjustment Correction
-3.0 to +1.0 m-1 (diopter)
Ec-C6 provided, can be changed to Ec-A, B or L
Quick-return half mirror
AF area selection mode AF point information Area AF frame Spot metering circle Electronic level (dedicated indicator)*Grid*Shooting mode*Metering mode*White balance*Drive mode*AF operation*Flicker detection*Warning symbol AF status indicator* Asterisked items can be displayed or not with [Show/hide in viewfinder].
Depth Of Field Preview
TTL secondary image-forming phase-difference detection system with AF-dedicated CMOS sensor
Max. 61 points (Cross-type AF points: Max. 41 points)
The number of AF points, cross-type AF points and dual cross-type AF points vary depending on the lens used.
Autofocus, One-Shot AF, Predictive Al Servo AF (Al Servo AF III+)Manual focus
AF Point Selection
Single-point Spot AF (Manual selection)Single-point AF (Manual selection)The checkmark cannot be removed from this option.AF point expansion (Manual selection, 4 points: Up, down, left and right)AF point expansion (Manual selection, surrounding 8 points)Zone AF (Manual zone selection)All AF points divided into nine focusing zones. Large Zone AF (Manual zone selection)All AF points divided into three focusing zones. AF point Auto selection AF
AF Function Registration/Switching
Customizable with Custom Controls
Selected AF Point Display
Active AF Point Indicator
Displayed in viewfinder area Displayed outside viewfinder area
AF Assist Beam
When an external EOS-dedicated Speedlite is attached to the camera, the following options are available:Enable Disable Enable external flash only
216-zone (18 x 12) metering with approx. 360,000-pixel RGB+IR metering sensor. The following metering modes selectable:Evaluative metering (linked to all AF points)Partial metering (center, approx. 6.2% of viewfinder)Spot metering (center, approx. 1.5% of viewfinder)Center spot metering AF point-linked spot metering (Custom Function)Linkable to all AF points. With automatic AF point selection, center spot metering will apply. Multi-spot metering Up to eight multi-spot meter readings can be taken. Center-weighted average metering The selectable metering modes can be restricted (Custom Function).
EV 0-20 (at 73°F/23°C, ISO 100, with evaluative metering)
Exposure Control Systems
Program AE (Shiftable)Shutter-priority AE (Safety shift possible)Aperture-priority AE (Safety shift possible)Manual exposure The metering mode can be specified. Bulb Three custom shooting modes
ISO Speed Range
Manual settings For [Highlight tone priority], the settable ISO speed range will be ISO 200–51200.
ISO speed safety shift possible with a Custom Function.
All the expanded ISO speeds, even for movies, are only “equivalent speeds.”Auto settings
*1 It depends on [Minimum] and [Maximum] of [Auto range].
*2 If overexposure will result with fill flash, the minimum ISO speed will be set to ISO 100 (except in the M and bulb modes).
*3 In the P mode, using bounce flash with an external Speedlite will have the ISO speed set automatically within ISO 400–1600 to suit the brightness.
Manual: ±5 stops in 1/3- or 1/2-stop increments AEB: ±3 stops in 1/3- or 1/2-stop increments* Indicated up to ±3 stops on the LCD panel and in the viewfinder.
Auto AE lock In the One-Shot AF mode with evaluative metering, AE lock takes effect when focus is achieved. Manual AE lock With AE lock button in P, Av, Tv and M modes. (AE lock is updated each time you press the button.)Enabled in all metering modes.
Vertical-travel, mechanical, focal-plane shutter with all speeds electronically-controlled
1/8000 to 30 sec., bulb (Total shutter speed range. Available range varies by shooting mode.)X-sync at 1/250 sec. Shutter speed's control range can be set.
Soft-touch electromagnetic release
10-sec. delay, 2-sec. delay
EOS Dedicated Speedlite
E-TTL II autoflash with all EX Series Speedlites
Zooming to Match Focal Length
E-TTL II autoflash
Flash Exposure Compensation
±3 stops in 1/3- or 1/2-stop increments
External Flash Settings
External flash control, Flash firing, E-TTL II Flash metering, Flash sync. Speed in Av mode, Flash mode, Radio wireless flash shooting, Optical wireless flash shooting, ZoomSync setting, Flash exposure compensation, FEB, Clear settings, Flash Custom Function setting
Provided* No polarity.* Sync speed: Since the flash duration of studio flash units vary, set a sync speed within 1/125 sec. to 1/30 sec. and check if the flash sync works.* Both the accessory shoe (X-sync contact with maximum sync speed of 1/250 sec.) and the PC terminal can be used simultaneously for simultaneous flash firing.
Single shooting High-speed continuous shooting Low-speed continuous shooting Silent single shooting Silent high-speed continuous shooting Silent low-speed continuous shooting
Continuous Shooting Speed
High-speed: Maximum 14 shots/sec.
Low-speed: Maximum 13 shots/sec.
Silent high-speed: Maximum 5 shots/sec.
Silent low-speed: Maximum 4 shots/sec.
Live View Shooting
High-speed: Maximum 16 shots/sec.
Low-speed: Maximum 13 shots/sec.
Silent high-speed: Maximum 5 shots/sec.
Silent low-speed: Maximum 4 shots/sec.
*Continuous shooting speed may vary depending on the shutter speed, the aperture, the lens being used, the battery charge and various camera settings.
The maximum burst during continuous shooting is as follows: With “Full”, continuous shooting is possible until the card becomes full.
Live View Functions
Still photo and video recording
Dual Pixel CMOS AF Dual Pixel CMOS AF is possible with all EF lenses. Manual focus Magnify the image by 5x or 10x and focus manually.
Evaluative metering (linked to all AF points)Partial metering (approx. 6.5% of viewfinder)Spot metering (approx. 2.8% of viewfinder)Center-weighted average metering AE lock possible. The active metering timer can be changed.
EV 0–20 (at 73°F/23°C, ISO 100, with evaluative metering)
Same as with viewfinder shooting
MOV (4K Movie: Motion JPEG, Full HD Movie: MPEG4 AVC/H.264; Audio: Linear PCM), MP4 (Movie: MPEG4 AVC/H.264; Audio: AAC)
Internal monaural microphone
External stereo microphone jack available
4096 x 2160 (4K)
1920 x 1080 (Full HD)
[4096 x 2160]: 59.94fps / 50.00fps / 29.97 fps/ 25.00fps / 24.00fps / 23.98fps
[1920 x 1080]: 119.9fps / 100.0fps / 59.94fps / 50.00fps / 29.97fps / 25.00fps / 24.00fps / 23.98fps
Continuous Shooting Time
Dual Pixel CMOS AF Manual focus* Magnify the image by 5x or 10x and focus manually (not possible during movie shooting).
Up to ±3 stops in 1/3- or 1/2-stop increments
* If AE Microadjustment is performed, the settable exposure compensation amount will decrease by the amount of the AE Microadjustment. For example, if you set the AE Microadjustment to +1 stop, the exposure compensation amount will be limited to a maximum +2 stops on the positive side.
TFT color, liquid-crystal monitor
Approx. 1.62 million dots
Approx. 100% vertically and horizontally
Viewing angle: Approx. 170° vertically and horizontally
7 levels provided
25 (English, German, French, Dutch, Danish, Portuguese, Finnish, Italian, Norwegian, Swedish, Spanish, Greek, Russian, Polish, Czech, Hungarian, Romanian, Ukraine, Turkish, Arabic, Thai, Simplified/Traditional Chinese, Korean, Japanese)
On the single-image display, highlight areas without any image information will blink.
Image Protection and Erase
Erase protection can be applied or canceled for a single image, all images in a folder or all images in the card.
Erase a single image, selected images, all images in a folder, all images in a card or erase only unprotected images.
N/A (Direct printing not possible)
DPOF: Digital Print Order Format
Version 1.1 compatible
Direct Image Transfer
JPEG images, RAW images and movies
RAW+JPEG images can be transferred JPEG only, RAW only or RAW+JPEG. If JPEG or RAW images are appended with a voice memo, the voice memo file will also be transferred.
Camera User Settings
Current camera settings can be registered to C1, C2 and C3 on the Mode Dial.
Automatic updating of the registered settings can be set to Enable or Diable.
My Menu Registration
Up to six top-tier menu options and Custom Function settings can be registered.
Up to five My Menu tabs can be added.
SuperSpeed USB (USB 3.0)For computer communication Image transfer For Connect Station CS100 connection
Video Out Terminal
AV/OUT terminal not provided. HDMI mini OUT terminal is Type C (Resolution switches automatically) / CEC compatible. The correct video format of [NTSC] or [PAL], matching the connected TV, must be set or the video image will not appear.
Extension System Terminal
For connection to WFT-E8A and WFT-E6A
Battery Pack LP-E19 (or LP-E4N, LP-E4) x1With the AC Adapter + DC Coupler, AC power of possible.
Number of Shots
Approx. (Based on CIPA testing standards)
Automatic battery check when the power switch is turned ON.
Power turns off after the set time (1, 2, 4, 8, 15 or 30 min.) of non-operation elapses.
Built-in secondary battery When fully charged, the date/time can be maintained for approx. one month. Recharge time: approx. 8 hr. To become capable to maintain the right date/time for one month after main battery power exhaustion.
Approx. 0.1 sec. (Based on CIPA testing standards)* Excluding the recognition time for genuineness (genuine Canon battery) at the installation of the battery.* Start-up time becomes longer with a battery being used for the first time with the very camera.
Dimensions and Weight
Dimensions (W x H x D)
Approx. 6.22 x 6.60 x 3.25 in. / 158.0 x 167.6 x 82.6mm
Approx. 53.97 oz. / 1530g (Based on CIPA guidelines)
Approx. 47.27 oz. / 1340g (Body only, without battery, cards, body cap or eyecup)
Working Temperature Range
Working Humidity Range
85% or less
Business Finance Options:
More and more businesses are adapting their strategies to focus on financial forecasting, credit control and effective working capital management. The trick is to invest in the business using finance options that encourage payment over time, offer demonstrable return on investment (ROI) and, most importantly, leave reserves intact.
1. Spread the cost over time
2. Tax efficiency
3. Create instant cash flow benefits
4. Demonstrate ROI from day one
5. Gain additional source of credit
6. Cover all acquisitions with one simple, regular payment
Capital Cost: £10,000
Rental: 1 + 35 Monthly Payments of £320.00
Subject to underwriting and terms and conditions
For further information please contact our sales team on +44 (0) 208 397 1407 or email us on email@example.com
Standard UK Mainland Delivery
We offer a standard mainland UK Delivery charge of £6.25 plus VAT on all orders (unless otherwise specified)
Items are estimated to arrive between 1-2 working days, subject to stock availability.
We also offer a Next Day Delivery £7.50 + vat and a Saturday Delivery option £25.00 + vat
Next day delivery - Option available if you order before 2.00pm
European Delivery Service
DigiBroadcast can ship any item within Europe. Delivery charges will apply and are dependent on the size, weight and destination of the products you have ordered, and the area zone it is allocated to.
All European deliveries are estimated to arrive between 1-3 working days, subject to stock availability, and prices are dependent on the European zone your country is allocated to.
Offshore & Overseas Delivery Service
DigiBroadcast can ship any item worldwide. Delivery charges will apply and are dependent on the size, weight and destination of the products you have ordered, and the area zone it is allocated to.
All International deliveries are estimated to arrive between 2-5 working days, subject to stock availability,and shipping prices are dependent on the International zone your country is allocated to.
You will be responsible for any customs or import duties levied once the goods reach your country.
IMPORTANT NOTES REGARDING VAT AND EU VAT
If you are an EU registered business, with a valid VAT number, then you do not have to pay VAT.
You can enter your VAT registration number on the check out page, after you have selected your payment method.
This web site is intended for professional users. Customers must satisfy themselves that a product is suitable before making a purchase. Items sold online are sold on a firm sale basis and are not returnable. Items sold as new that within one year of the date of sale exhibit problems which can be attributed to manufacturing faults will be repaired or replaced. The decision to repair or replace will be at the discretion of Digibroadcast Co Ltd.
As part of our policy, items must be returned as new within 7 working days of delivery and with all the original packaging intact and product tags attached.
Please notify us of your intention to return in writing at firstname.lastname@example.org within 7 days of receiving your delivery.
Returns Policy for USED products
Problems that can be attributed to fair wear and tear, misuse, exposure to contaminants including water or impact damage will be chargeable repairs.
"You" the customer within 7 days must notify us if you wish to return your purchased products to be able to asses, verify and fix any disputes with the purchase.
Customers wishing to return items to Digibroadcast Co Ltd. must contact us to obtain a returned material number (RMA) before shipping the item. When contacting us please say that you want to make a return and have your invoice number ready to quote.
Items returned to Digibroadcast Co Ltd without prior agreement will be returned to the customer. Digibroadcast Co Ltd accepts no liability for financial losses incurred by customers who have submitted unauthorised returns.
For some products the manufacturer offers the facility to register the product and obtain an enhanced warranty. Customers are strongly urged to register such products immediately. Digibroadcast co ltd regret that unregistered customers will not be able to benefit from the additional benefits.
Unwanted Product Returns within 14 days
"You" the customer within 7 days must notify us if you wish to return your purchased products. After 7 days, unwanted goods will only be accepted at Digibroadcast Co Ltd discretion and will be subject to a 25% restocking charge.
The unwanted product must be returned in its original and undamaged packaging with all the accessories. Returns must be made within a reasonable period - maximum of 28 days from the day you receive the product.
If the product is not returned in its original packaging, is damaged or has any accessories missing, we reserve the right to refuse a refund or charge for the missing accessories.
We will not refund the delivery charge and you will be liable for the delivery charge when returning the product. Follow our Return Procedure to return the product.
We accept PayPal, American Express, Visa, MasterCard, Maestro, Visa Electro, Delta, most Corporate cards and European cards.
If you wish to pay over the phone simply call us on +44(0) 208 397 1407
We also accept payment by Bank Transfer and Cash
Payments can also be made in person on collection
The prices stated on our website include any VAT. The amount you pay will be the price indicated on the product plus any delivery charges.
Click here for more information about PayPal Payments.
Credit & debit Cards Validation
All credit and debit cardholders are subject to validation checks and authorisation by the card issuer.
If the issuer of your payment card refuses to, or does not for any reason, authorise payment then you will be notified.
We may also use your information for the purposes of the prevention and detection of fraud. One of the purposes for which we may disclose your address and postcode details is to check against the IMRG Security Alert or any other Credit Reference Agency or Fraud Prevention Scheme.
At all times where we disclose your information it will remain secure.
We work with Sage Pay (formerly Protx), the largest independent payment service provider (PSP) in the UK and Ireland. Sage Pay provides a secure payment gateway (Level 1 PCI DSS), safely processing payments for thousands of online businesses, including ours.
Sage Pay uses a range of secure methods, including fraud screening, IP address blocking and 3D secure: once on the Sage Pay systems, all sensitive data is secured using internationally recognised 256-bit encryption standards. Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits, and is regularly audited by the banks and banking authorities to ensure that their systems are impenetrable. Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.
Your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.