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Canon EOS 5D Mark IV Body Only

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Canon EOS 5D Mark IV Body Only

30.4 Megapixel Full Frame Sensor Digital SLR Camera Body Only 


Pursue Perfection

Renowned for enabling people to tell the stories that need to be told, the EOS 5D series has captured many of the world’s most significant moments in history. As successor to the EOS 5D Mark III, the camera has been designed using first-hand feedback from the photographic community to create the most adaptable EOS model yet. Featuring a 30.4 megapixel CMOS sensor with wide exposure latitude, 7 frames per second (fps) high speed shooting, internal 4K movie recording and built-in Wi-Fi and GPS, the camera fuses speed and resolution with exceptional low light capability and movie functionality. The EOS 5D Mark IV is also the first EOS camera to premiere the advanced Dual Pixel RAW file format, allowing photographers to fine-tune images in post-production by adjusting or correcting the point of sharpness, shifting the foreground bokeh or reducing image ghosting.


The devil’s in the detail

The EOS 5D Mark IV features Canon’s brand new full frame 30.4 megapixel CMOS sensor, delivering images that are packed with detail, even in the brightest highlights and darkest shadows. With an ISO range of 100 to 32000, expandable from 50 up to 102400, images can be captured in an array of lighting environments. The enhanced noise processing algorithm further improves low light shooting, ideal for photo journalists who need to capture breaking stories no matter what lighting circumstances they face.


Tracking faces and colour of fast moving subjects is easy with the EOS 5D Mark IV’s 61-point wide area reticular AF system. The 61-points / 41 cross-type AF points cover an expanded sensor area and provide the ability to focus even under moonlight at EV -3 in viewfinder shooting mode, or EV -4 in Live View mode. The EOS 5D Mark IV allows you to use extenders with all telephoto lenses for f/8 AF with all 61 points, including 21 cross type for even better accuracy. The high resolution 3.2-inch LCD with full touch panel operation across all menus is combined with a new AF ‘Area Selection’ button providing quick AF point selection. Additionally, the camera features an advanced 150K RGB+IR metering sensor with a dedicated DIGIC 6 processor for accurate exposures and precise subject detection and tracking.

Take the jump to 4K movie-making

With the EOS 5D Mark IV, 4K movie-making is open to anyone who wants to use the power of video to tell the bigger picture. A truly versatile camera, it features DCI 4K (4096 x 2160) at 30/25/24 fps shooting and provides the ability to extract 8.8MP JPEG images from 4K videos, making it a great companion for those wanting to easily switch from video to stills. Delivering quality footage has never been more important with streaming services increasingly demanding content be shot using the latest technology in the field. The EOS 5D Mark IV brings this advancement in the form of a video DSLR with internal 4K, 120p HD, Dual Pixel CMOS AF, time lapse 


  • Shoot captivating stills wherever you are, day or night. 30.4-megapixel resolution delivers extraordinary detail.
  • Capture incredible detail when shooting movies by shooting in 4K resolution, with the ability to grab still images from your 4K footage
  • Stay focused and precise in the most chaotic environments. A 61-point expanded autofocus system delivers pin-sharp images even in low-light conditions.
  • Versatility that lets you tackle any subject, from weddings to photojournalism and from landscape to portraits. Shoot it all with the flexible, and responsive EOS 5D Mark IV.
  • Capture those unmissable action shots with a faster 7fps continuous shooting rate
  • Get creative. Make unique image adjustments after shooting with Dual Pixel RAW.
  • Control your camera and share images wirelessly with built in Wi-Fi. Transfer your favourite shots to your smartphone using the Canon Camera Connect app
  • Flip through menu functions and settings easily. Control your camera with a 1,620,000-dot 3.2-inch touchscreen LCD.
  • Dual memory card slots allow you to shoot for longer or back up your work without the need to switch card


Type 36 x 24 mm CMOS

Effective Pixels Approx. 30.4 megapixels

Total Pixels Approx. 31.7 megapixels

Aspect Ratio 3:2

Low-Pass Filter Built-in/Fixed

Sensor Cleaning EOS integrated cleaning system

Colour Filter Type Primary Colour


Type DIGIC 6+


Lens Mount EF (excludes EF-S / EF-M lenses)

Focal Length Equivalent to 1.0x the focal length of the lens


Type TTL-secondary image-forming phase-difference detection system with dedicated AF sensor

AF System/ Points 61 Point / max of 41 cross-type AF points Inc. 5 dual cross type at f/2.8 and 61 points / 21 cross-type AF points at f/8

The number of cross-type AF points will differ depending on the lens.

AF working range EV -3 - 18 (at 23C & ISO 100)

AF Modes One Shot, AI Focus, AI Servo AF

AF Point Selection Automatic selection: All 61 point AF (based on EOS iTR AF setting)

Manual selection: Single point AF (selectable points 61, 15, 9 or cross type only points selectable )

Manual selection: Single point Spot AF

Manual selection: AF point Expansion 4 points (up, down, left, right)

Manual selection: AF point Expansion surrounding 8 points

Manual selection: Zone AF (all AF points divided into 9 focusing zones)

Manual selection: Large Zone AF (all AF points divided into 3 focusing zones)

AF points can be selected separately for vertical and horizontal shooting

Selected AF point display Transparent LCD in viewfinder and shown on Quick Control screen

AF Lock Locked when shutter button is pressed half way or AF ON is pressed in One Shot AF mode. Using customised button set to AF stop in

AI servo

AF Assist Beam Emitted by an optional dedicated Speedlite

Manual Focus Selected on lens

AF Micro adjustment Manual: Enter adjustment +/- 20 steps (wide and tele setting for zoom lenses)

Adjust all lenses by same amount

Adjust up to 40 lenses individually

Adjustments remembered for lens by serial number


Metering modes Approx. 150,000-pixel RGB+IR metering sensor, 252-zone metering. EOS Intelligent Subject Analysis system

(1) Evaluative metering (linked to All AF point)

(2) Partial metering (approx. 6.1% of viewfinder at centre)

(3) Spot metering: Centre spot metering (approx. 1.3% viewfinder at centre)AF point-linked spot metering not provided

(4) Centre weighted average metering

Metering Brightness Range EV 0 - 20 (at 23C, ISO 100, with evaluative metering)

AE Lock Auto: In the One-Shot AF mode with evaluative metering, AE lock takes effect when focus is achieved

Manual: By AE lock button in P, Av, Tv and M modes

Exposure Compensation +/-5 EV in 1/3 or 1/2 stop increments (can be combined with AEB).

AEB +/-3 EV in 1/3 or 1/2 stop increments

Anti-flicker shooting Yes. Flicker detected at a frequency of 100 Hz or 120 Hz. Maximum continuous shooting speed may decrease

ISO Sensitivity Auto 100-32000 (in 1/3-stop or whole stop increments)

ISO can be expanded to L: 50, H1: 51200, H2: 102400,


Type Electronically-controlled focal-plane shutter

Speed 30-1/8000 sec (1/2 or 1/3 stop increments), Bulb (Total shutter speed range. Available range varies by shooting mode)

Shutter Release Soft touch electromagnetic release


Type Auto white balance with the imaging sensor

Settings AWB (Ambience priority/White priority), Daylight, Shade, Cloudy, Tungsten light, White Fluorescent light, Flash, Custom, Colour

Temperature Setting

White balance compensation:

1. Blue/Amber +/-9

2. Magenta/ Green +/-9

Custom White Balance Yes, 1 setting can be registered

WB Bracketing +/-3 levels in single level increments

3, 2, 5 or 7 bracketed images per shutter release

Selectable Blue/Amber bias or Magenta/ Green bias


Type Pentaprism

Coverage (Vertical/Horizontal) Approx. 100%

Magnification Approx. 0.71x

Eye-point Approx. 21mm (from eyepiece lens centre)

Dioptre Correction -3 to +1 m-1 (dioptre)

Focusing Screen Fixed, with information Transparent LCD overlay

Mirror Quick-return half mirror

Viewfinder Information AF information: Single/Spot AF points, AF Frame, AF status, Focus indicator, AF mode, AF point selection, AF point registration

Exposure information: Shutter speed, aperture value, ISO speed (always displayed), AE lock, exposure level/compensation, flash metering, spot metering circle, exposure warning, AEB, metering mode, shooting mode

Flash information: Flash ready, high-speed sync, FE lock, flash exposure compensation, red-eye reduction light

Image information: Card information, maximum burst (2 digit display), Highlight tone priority (D+), JPEG/RAW indicator, Dual Pixel RAW,Digital

Lens Optimizer

Composition information: Grid, Electronic level

Other information: Battery check, Warning symbol, Flicker Detection, drive mode, white balance

Depth of field preview Yes, with Depth of Field preview button

Eyepiece shutter On strap


Type 8.10cm (3.2") Clear View LCD II, approx. 1620K dots

Coverage Approx. 100%

Viewing Angle (horizontally/vertically) Approx. 170 vertically and horizontally

Coating Anti-reflection and Anti-smudge. Reinforced glass incorporated

Brightness Adjustment Manual: Adjustable to one of seven levels

Colour Tone Adjustment: 4 settings

Touch-screen operations Capacitive method with menu functions, Quick Control settings, playback operations, and magnified display. AF point selection in Live View and Movies, touch shutter is possible in Live View still photo shooting

Display Options (1) Quick Control Screen

(2) Camera settings

(3) Dual Axis Electronic Level

(4) Custom Quick Control Screen


Modes E-TTL II Auto Flash, Metered Manual

X-sync 1/200sec

Flash Exposure Compensation +/- 3EV in 1/3 increments with EX series Speedlites

Flash Exposure Bracketing Yes, with compatible External Flash

Flash Exposure Lock Yes

Second Curtain Synchronisation Yes

Hot Shoe/ PC terminal Yes/ Yes

External Flash Compatibility E-TTL II with EX series Speedlites, wireless multi-flash support

External Flash Control via camera menu screen


Modes Scene Intelligent Auto, Program AE, Shutter priority AE, Aperture priority AE, Manual (Stills and Movie), Bulb and Custom (x3)

Picture Styles Auto, Standard, Portrait, Landscape, Fine Detail, Neutral, Faithful, Monochrome, User Defined

Colour Space sRGB and Adobe RGB

Image Processing Highlight Tone Priority

Auto Lighting Optimiser (4 settings)

Long exposure noise reduction

High ISO speed noise reduction (4 settings)

Lens optical correction (1)

- Peripheral illumination correction, Chromatic aberration correction (during/after still photo shooting, during Video only)

- Distortion correction, Diffraction correction, Digital Lens Optimiser (during/after still photo shooting)

-Resize to M, S1, S2 or S3

Cropping: JPEG images can be cropped (Aspect ratios 3:2, 4:3, 16:9, 1:1)

- 45 cropping sizes selectable, from 11% to 95% (diagonal)

- Switch between vertical and horizontal cropping orientation

- Cropping frame can be moved using touch screen operation

RAW image processing (3)

Multiple exposure

Drive modes Single, Continuous High, Continuous Low, Silent Single, Silent Continuous High, Silent Continuous Low, Self-timer (2s+remote, 10s+remote)

Continuous Shooting Max. Approx. 7fps with full AF / AE tracking, speed maintained for up to unlimited number of JPEGs or 21 RAW images (1) (2) (3)

Max. 4.3fps in Live View mode with AF Tracking

Interval timer Built-in, number of shots selectable from 1-99 or unlimited (Selectable interval time - 1sec to 99hr 59mins 59sec). Bulb timer possible (Selectable time - 1sec to 99hr 59mins 59sec)


Type Electronic viewfinder with image sensor

Coverage Approx. 100% (horizontally and vertically)

Frame Rate 29.97 fps (may increase when AF is performed)

Focusing Manual Focus (Magnify the image 5x or 10x at any point on screen)

Autofocus: Dual Pixel CMOS AF (Face Detection and Tracking AF, FlexiZone - Single, FlexiZone - Multi), available with all EF lenses and Touch


Metering Real-time evaluative metering with image sensor (315-zone)

Partial metering (approx. 6.3% of Live View screen)

Spot metering (approx. 2.7% of Live View screen)

Centre-weighted average metering

Active metering timer can be changed

Display Options 4 levels available through INFO button: No information, Basic shooting information, Advanced shooting information and

Advanced shooting information with Histogram

Multiple Exposure status also available in Multiple Exposure mode


Still Image Type JPEG: 3 compression options

RAW: RAW, M-RAW, S-RAW and Dual Pixel RAW (14bit, Canon original RAW 2nd edition)

Complies with Exif 2.30 and Design rule for Camera File system 2.0

Complies with Digital Print Order Format [DPOF] Version 1.1

RAW+JPEG simultaneous recording Yes, any combination of RAW + JPEG possible, separate formats to separate cards possible including Dual


Image Size


3:2 ratio (L) 6720x4480, (M1) 4464x2976, (S1) 3360x2240, (S2) 1696x1280, (S3) 640x480

4:3 ratio (L) 5952x4480, (M1) 3968x2976, (S1) 2976x2240, (S2) 1920x1280, (S3) 720x480

16:9 ratio (L) 6720x3776, (M1) 4464x2512, (S1) 3360x1888, (S2) 1920x1080, (S3) 720x408

1:1 ratio (L) 4480x4480, (M1) 2976x2976, (S1) 2240x2240, (S2) 1280x1280, (S3) 480x480


(RAW) 6720x4480, (M-RAW) 5040x3360, (S-RAW) 3360x2240

Folders New folders can be manually created and selected

File Numbering

(1)Consecutive numbering

(2) Auto reset

(3) Manual reset


Movie Type MOV Video: 4K (17:9) 4096 x 2160 - Motion JPEG (internal recording only), Full HD, HD - MPEG4 AVC / H.264 variable (average) bit rate, Audio: Linear PCM

MP4 Video: Full HD (16:9) 1920 x 1080 - MPEG4 AVC/H.264, Audio: AAC

Movie Size 4K (17:9) 4096 x 2160 (29.97, 25, 24, 23.98 fps) Motion JPEG

Full HD (16:9) 1920 x 1080 (59.94, 50, 29.97, 25, 23.98 fps) intra or inter frame (13)

Full HD (16:9) 1920 x 1080 HDR (29.97, 25 fps) inter frame (13)

Full HD (16:9) 1920 x 1080 (29.97, 25) lite inter frame

HD (16:9) 1280 x 720 (119.9, 100 fps) intra frame

Colour Sampling (Internal recording) 4K - YCbCr4:2:2 (8 bit)

Full HD/ HD - YCbCr4:2:0 (8 bit)

Movie Length 4K and Full HD - Max duration 29min 59sec. (excluding High Frame Rate movies). No 4GB file limit with exFAT CF card

High Frame Rate Movie MOV Video: HD - 1280 x 720 at 100fps or 119.9fps

Recorded as 1/4-speed slow motion movie

Single scene maximum recording up to 7min 29sec.

4K Frame Grab 8.8 megapixel JPEG still image frame grab from 4K movie possible

Bitrate / Mbps


4K (29.97p/25.00p/24.00p/23.98p): Approx. 500 Mbps

Full HD (59.94p/50.00p)/ALL-I: Approx. 180 Mbps

Full HD (59.94p/50.00p)/IPB Approx. 60 Mbps

Full HD (29.97p/25.00p/24.00p/23.98p)/ALL-I: Approx. 90 Mbps

Full HD (29.97p/25.00p/24.00p/23.98p)/IPB (Standard): Approx. 30 Mbps

HD (119.9p/100.0p)/ALL-I: Approx. 160 Mbps

MP4: Full HD (59.94p/50.00p)/IPB (Standard): Approx. 60 Mbps

Full HD (29.97p/25.00p/24.00p/23.98p)/IPB (Standard): Approx. 30 Mbps

Full HD (29.97p/25.00p)/IPB (Light): Approx. 12 Mbps

Microphone Built-in monaural microphone (48Khz, 16 bit x 2 ch)

HDMI Display External monitor only, External Monitor only without information display or Simultaneous on camera and external monitor

HDMI Output Full HD recording only, uncompressed YCbCr 4:2:2, 8-bit, sound output via HDMI is also possible

Focusing Dual Pixel CMOS AF with Face Detection and Tracking AF, Movie Servo AF

Manual Focus

ISO 4K - Auto: 100-12800, H: 25600, H: 32000, H1: 51200, H2: 102400,

Full HD / HD - Auto: 100-25600, H: 32000, H1: 51200, H2:102400


Geotag Information Longitude, Latitude, Elevation, Coordinated Universal Time

Positioning Modes Mode 1: Camera continues to receive GPS signals at regular intervals when power is switched off

Mode 2: GPS is switched off when power is switched off

Position Update Timing Intervals of 1 sec, 5 sec, 10 sec, 15 sec., 30 sec, 1 min, 2 min or 5 min.

Position Accuracy

Within approx. 30 m/98.4 ft. (Based on good GPS satellite reception conditions on a clear day with no surrounding obstructions)


Compatible Satellite Navigation Systems

GPS satellites (USA)

GLONASS satellites (Russia)

Quasi-Zenith Satellite Michibiki (Japan)

Log Files Format NMEA Format. One log file per day based

Log File Usage Transfer log data to memory card and copy it to a computer

Use Map Utility to append the log file to the images

Digital Compass Not provided



Custom Functions 17 Custom Functions with 46 settings

Metadata Tag User copyright information (can be set in camera)

Image rating (0-5 stars)

IPTC data (registered with EOS Utility)

Image transfer with caption (Caption registered with EOS Utility)

LCD Panel / Illumination Yes / Yes

Water/ Dust resistance Yes

Voice Memo No

Intelligent Orientation Sensor Yes

Playback zoom 1.5x - 10x in 15 steps

Display Formats

(1)Single image

(2)Single image with information (2 levels)

Basic - Shooting information (shutter speed, aperture, ISO and Image quality)

Detailed - Shooting information (shutter speed, aperture, ISO, metering Image, quality and file size), Lens information , Brightness and RGB histogram, White balance, Picture Style, Colour space and noise reduction, Lens optical correction, GPS information

(3) 4 image index

(4) 9 image index

(5) 36 image index

(6) 100 image index

(7) Jump Display (1, 10 or 100 images, Date, Folder, Movies, Stills, Protected images, Rating)

(8) Movie edit

(9) RAW processing

(10) Rating

Slide Show Image selection: All images, by Date, by Folder, Movies, Stills, Protected images or Rating

Playback time: 1/2/3/5/10 or 20 seconds

Repeat: On/Off

Histogram Brightness: Yes

RGB: Yes

Highlight Alert Yes

Image Erase Single image, selected images, Folder, Card

Image Erase Protection Erase protection of Single image, Folder or Card

Self-Timer 2 or 10 sec.

Menu Categories

(1) Shooting menu 1 - 6

(2) AF Menu 1 - 5

(3) Playback menu 1 - 3

(4)Setup menu 1 - 5

(5)Custom Functions menu 1 - 5

(6) My Menu (1 - 5 user selectable)

Menu Language: 25 Languages

  • English, German, French, Dutch, Danish, Portuguese, Finnish, Italian, Norwegian, Swedish, Spanish, Greek, Russian, Polish, Czech, Hungarian, Romanian, Ukrainian, Turkish, Arabic, Thai, Simplified Chinese, Traditional Chinese, Korean and Japanese

Firmware Update

Update possible by the user (Camera, Lens, WFT, External Speedlite)



Computer SuperSpeed USB 3.0

WiFi Wireless LAN (IEEE802.11b/g/n), (2.4 GHz only), with Dynamic NFC support [12] Features supported - FTP/FTPS, EOS Utility, SmartPhone,

Upload to Web , Wireless printing

Other HDMI mini out (Type C, HDMI-CEC compatible), External Microphone In / Line In (Stereo mini jack), Headphone socket (Stereo mini jack), N3-type terminal (remote control terminal)



PictBridge Yes (Via Wireless LAN only)



Type 1x CompactFlash Type I (UDMA 7 compatible) (Incompatible with Type II and Microdrive)




PC & Macintosh Windows 7 (excl. Starter Edition) Windows 8 and Windows 10 OS X v10.7-10.11



Image Processing

Digital Photo Professional 4.5 or later (RAW Image Processing)



EOS Utility 3.5 or later (inc. Remote Capture ), Picture Style Editor, Map Utility, EOS Lens Registration Tool, EOS Web Service Registration Tool, Canon Camera connect app (iOS/ Android)



Batteries Rechargeable Li-ion Battery LP-E6N (supplied) / LP-E6

Battery life "Approx. 900 shots (at 23C)

Approx. 850 (at 0C)"

Battery Indicator 6 levels + percentage

Power saving Power turns off after 1, 2, 4, 8, 15 or 30 mins

Power Supply & Battery Chargers Battery charger LC-E6E (supplied), Battery charger LC-E6, AC Adaptor AC-E6N and DC Coupler DR-E6, AC Adaptor Kit ACK-E6N/ACK-E6, Car Battery Charger CBC-E6


Body Materials Magnesium Alloy body and poly-carbonate with glass fibre Prism cover

Operating Environment 0 40 C, 85% or less humidity

Dimensions (WxHxD) 150.7 x 116.4 x 75.9mm

Weight (body only) Approx. 890 g


Viewfinder Eye cup Eg, Eg-series Dioptric Adjustment Lens with Rubber Frame Eg, Anti Fog Eyepiece Eg, Angle Finder C


Wireless File Transmitter

Wireless File Transmitter WFT-E7B



All EF lenses (excluding EF-S / EF-M lenses)

Flash Canon Speedlites (90EX, 220EX, 270EX, 270EX II, 320EX, 380EX, 420EX, 430EX, 430EX II, 430EX III 550EX, 580EX, 580EX II, 600EX, 600EX-RT, 600EX-II-RT, Macro-Ring-Lite MR-14EX, Macro Ring Lite MR-14EX II, Macro Twin Lite MT-24EX, Speedlite Transmitter ST-E2, Speedlite Transmitter ST-E3-RT

Remote Controller/ Switch Remote control with N3 type contact, Wireless Controller LC-5 and Speedlite 600EX-II-RT

Other BG-E20 battery grip, Hand Strap E2, Connect Station CS100

Business Finance Options:

More and more businesses are adapting their strategies to focus on financial forecasting, credit control and effective working capital management. The trick is to invest in the business using finance options that encourage payment over time, offer demonstrable return on investment (ROI) and, most importantly, leave reserves intact.


1.                                Spread the cost over time

2.                                Tax efficiency

3.                                Create instant cash flow benefits

4.                                Demonstrate ROI from day one

5.                                Gain additional source of credit

6.                                Cover all acquisitions with one simple, regular payment

Example Quote:

Capital Cost: £10,000

Rental: 1 + 35 Monthly Payments of £320.00

Subject to underwriting and terms and conditions

For further information please contact our sales team on +44 (0) 208 397 1407 or email us on

Standard UK Mainland Delivery    

We offer a standard mainland UK Delivery charge of £6.25 plus VAT on all orders (unless otherwise specified)

Items are estimated to arrive between 1-2 working days, subject to stock availability.

We also offer a Next Day Delivery £7.50 + vat and a Saturday Delivery option £25.00 + vat

Next day delivery - Option available if you order before 2.00pm 

European Delivery Service

DigiBroadcast can ship any item within Europe. Delivery charges will apply and are dependent on the size, weight and destination of the products you have ordered, and the area zone it is allocated to. 

All European deliveries are estimated to arrive between 1-3 working days, subject to stock availability, and prices are dependent on the European zone your country is allocated to.


Offshore & Overseas Delivery Service                                        

DigiBroadcast can ship any item worldwide. Delivery charges will apply and are dependent on the size, weight and destination of the products you have ordered, and the area zone it is allocated to.

All International deliveries are estimated to arrive between 2-5 working days, subject to stock availability,and shipping prices are dependent on the International zone your country is allocated to.

You will be responsible for any customs or import duties levied once the goods reach your country.   


IMPORTANT NOTES REGARDING VAT AND EU VAT                                      

If you are an EU registered business, with a valid VAT number, then you do not have to pay VAT.

You can enter your VAT registration number on the check out page, after you have selected your payment method.

Returns Policy                                               

This web site is intended for professional users. Customers must satisfy themselves that a product is suitable before making a purchase. Items sold online are sold on a firm sale basis and are not returnable. Items sold as new that within one year of the date of sale exhibit problems which can be attributed to manufacturing faults will be repaired or replaced. The decision to repair or replace will be at the discretion of Digibroadcast Co Ltd.                                                                                        

As part of our policy, items must be returned as new within 7 working days of delivery and with all the original packaging intact and product tags attached.                                            

Please notify us of your intention to return in writing at within 7 days of receiving your delivery.         

Returns Policy  for USED products                                                                               

Problems that can be attributed to fair wear and tear, misuse, exposure to contaminants including water or impact damage will be chargeable repairs.

"You" the customer within 7 days must notify us if you wish to return your purchased products to be able to asses, verify and fix any disputes with the purchase.                                           

Customers wishing to return items to Digibroadcast Co Ltd. must contact us to obtain a returned material number (RMA) before shipping the item. When contacting us please say that you want to make a return and have your invoice number ready to quote.                                           

Items returned to Digibroadcast Co Ltd without prior agreement will be returned to the customer. Digibroadcast Co Ltd accepts no liability for financial losses incurred by customers who have submitted unauthorised returns.                                

For some products the manufacturer offers the facility to register the product and obtain an enhanced warranty. Customers are strongly urged to register such products immediately. Digibroadcast co ltd regret that unregistered customers will not be able to benefit from the additional benefits.                                           


Unwanted Product Returns within 14 days                                        

"You" the customer within 7 days must notify us if you wish to return your purchased products. After 7 days, unwanted goods will only be accepted at Digibroadcast Co Ltd discretion and will be subject to a 25% restocking charge.                                           

The unwanted product must be returned in its original and undamaged packaging with all the accessories. Returns must be made within a reasonable period - maximum of 28 days from the day you receive the product.                                      

If the product is not returned in its original packaging, is damaged or has any accessories missing, we reserve the right to refuse a refund or charge for the missing accessories.                                       

We will not refund the delivery charge and you will be liable for the delivery charge when returning the product. Follow our Return Procedure to return the product.                                               

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