TERMS AND CONDITIONS
The following terms and conditions
apply to all transactions on www.digibroadcast.com.
The use of this site indicates your acceptance of these terms and conditions.
The placement of an order indicates your acceptance of these terms and
conditions. Please read them carefully and print a copy for future reference.
These terms and conditions do not affect
your statutory rights. To order goods through this website you must be
at least 18 years of age. We will treat eaczh order for goods as an offer
by you to purchase the goods subject to these terms and conditions.
Description of Goods
All the products we sell are of a technical
nature and it is not practical to publish detailed specifications of all
the products. All images, descriptive matter, specifications and advertising
on our site are for the sole purpose of giving an approximate description
of the goods. Full detailed specifications are available from the manufacturer's
brochures or their websites.
Accuracy of Product Information
All product specifications, images
and other information published on our website have either been made accessible
by suppliers, manufacturer's, publications, publicists, or been gathered
from public-domain sources. The intention of Digibroadcast.com is that
all information on the website should be as accurate and up to date as
possible. However, Digibroadcast.com cannot guarantee the reliability
or the accuracy of the information contained within its pages. All the
actions taken by the user of the website are the responsibility of the
Payment and Price
The total price payable for the goods
will be stipulated at the time when you place your order whether or not
the order has been confirmed. We are entitled to make adjustments to the
price to take account of any increase in our supplier's prices, or the
imposition of any taxes or duties, or if due to an error or omission the
price published for the goods is wrong whether or not the order has been
confirmed. We will inform you of the correct price and give you the opportunity
to cancel the order.
In the event a product is listed at
an incorrect price due to typographical error or error in pricing information
from our suppliers, taxes or duty changes, we shall have the right to
refuse or cancel any orders listed at the incorrect price whether or not
the order has been confirmed. If your credit card has already been charged
and we subsequently cancel your order, we will immediately issue a credit
to your credit card account in the value of the incorrect price (including
We accept all major credit and debit
cards including Visa, Mastercard and Switch. On the order you must provide
us with your exact billing address and telephone number - the address
and phone number your credit card bank has on file for you. Incorrect
information will cause a delay in processing your order. Your order will
only be processed once authorisation of your credit card has been properly
received. You may also pay by cheque or postal order although we cannot
dispatch the goods until payment has been cleared which can take at least
10 working days.
Availability of Goods
All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.
All prices on our website are exclusive of delivery charges which will be added to the total value of your order at our checkout.
Any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods. If we or our suppliers are temporarily out of stock, we will notify you of this position.
As soon as we have delivered the goods
to your door you will be responsible for them. We will only deliver goods
to the address on the order and goods will not be left without a signature.
From the time of receipted delivery of the goods, any loss or damage to
the goods shall be at your own risk. Any transit damage to the goods,
shortages or incorrect goods supplied must be noted on the delivery consignment
note at the time of delivery.
Time Limitation for Notification of Claims
Damage in transit: If goods arrive
in a damaged condition you must make a note on the carrier's delivery
consignment note and it will be your responsibility to inform us within
24 hours from delivery.
Shortages: It is your responsibility to sign for the correct number of
packages as shown on the carrier's delivery consignment note. Any shortages
must be noted on the consignment note and it will be your responsibility
to notify us within 24 hours from delivery.
In-Correct Goods: It is your responsibility to notify us of any in-correct
goods supplied within 24 hours from delivery.
Non-Deliveries: We will not accept
liability for goods lost in transit unless we are notified within 24 hours
from the expected delivery date.
If goods returned under this clause
are found to be perfect and in full working order, these will be returned
to you and an administration fee of 15% of the price of the goods along
with the cost of carriage will be charged to your credit card account.
If you're dissatisfied with the goods
you have ordered, we will exchange them or give you a full refund provided
that you return them to us in their original condition (sealed), with
all labels intact, within 28 days. As soon as we receive the goods we
will endeavour to process your request, for either a refund or replacement,
as quickly as possible. In some cases this may take a few days so we would
be grateful if you could bear with us. We will let you know as soon as
any refund has been processed. If you would like further information on
our returns policy please call our customer services line, or e-mail our
customer services team with your query.
HOW TO CANCEL
Under the United Kingdom 's Distance
Selling Regulations, you have the right to cancel the contract for the
purchase at any point from the time of ordering until seven working days
after delivery. To cancel this contract, either telephone or e-mail our
customer services team with the order number and your instruction to cancel.
If we have already shipped your order, you will need to package the relevant
items and send them back to us. If we do not receive the item back from
you, we may arrange for collection of the item from your residence at
your cost. We will refund the relevant part of the purchase price for
that order as soon as possible, and in any case within 30 days after we
receive your notification.