G-Technology GT-HS00195 ( HS00195, GTHS00195, GT/HS00195, GT HS00195) Gold 5-Year Service Warranty for G-Rack 12 Products
Customers have access to the technical support engineers 24 hours per day, 7 days per week. All G-Technology support engineers are experienced in providing support to small post-production houses and critical storage environments. G-Technology has implemented an innovative process and CRM infrastructure, that enables expedited routing of cases to the appropriate expert based on the customer and subject matter. This efficient handling of cases results in reducing time to resolution and minimizes customer impact.