Call: +44(0) 208 397 1407
Email: sales@digibroadcast.com
Rated 4.75 / 5 trustedshops.co.uk
Sell Your Gear Find Out More ›
Covid-19 Update

Help & Contact

Please select the subject below and click for more information.
  • 1) How do I place an order?

    —>  You can either place an order online via our website, call up our sales team at +44(0) 208 397 1407 or send us a Purchase Order Request.

  • 3) I am VAT registered business/individual. Do I still have to pay VAT?

    —>   VAT exemption is only applicable to EU Businesses and/or individuals with Valid VAT number which has to match with the address provided. Please use the VAT validator at the checkout to get your waiver. Do note that all businesses from the UK will have to pay the applicable VAT. 

  • 4) How do I track my package?

    —> An order dispatch email is sent to all our customers. The order is delivered based on the delivery option you opted for when placing the order. However, if you still wish to track it live, you can get in touch with our customer support by calling or emailing us to ask for the order tracking number.

  • 2) Is the checkout process secure?

    —>  Yes. Our payment gateway provider is WorldPay and all sensitive data is encrypted. We do not have access to your credit/debit card details as it is all handled by the WorldPay server.

  • 3) Are there any discounts for universities?

    —>  We welcome all official and signed educational institutes’ enquiries and try our best to get back with a competitive quote suitable for your needs and budgets. Please get in touch if you have any questions.

  • 4) How much do you charge for delivery?

    —>  We offer free delivery for all eligible orders above £250 (ex VAT), which would take around 2-5 days to get delivered to your address provided they’re in stock. We also provide next day delivery, Saturday delivery and special request’s delivery. Find out more about our Delivery Policy here:  https://bit.ly/2NP7BjI

  • 6) What if I’m not in when you deliver?

    —>  We use reputed courier companies to deliver the items to our customers. If at the time of delivery you are away, they shall leave a pickup card with all the instructions for you to contact them later and organise the pickup as per the options available.

Top